For the past 30 years, we’ve been a local Tampa company supplying finished goods and accessories to the the rent-to-own industry, independent appliance retailers and installers, thrift stores and various other industries.
Overview of Position:
We’re looking to find the right candidates to join our sales team. This is a unique position in that it requires a blend of sales and customer service skills. Our representatives are responsible for the daily management and sales growth of assigned customers and/or prospects.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Escalates product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Ability to meet set production quotas
- Strong written and verbal communication skills required
- Continual training of processes to improve efficiency of department operations and service to customers
- Communication Proficiency
- Basic MS Office Suite knowledge required
- Problem Solving/Analytical Skills
Work Environment, Benefits, Holiday and Paid-Time Off Policies:
This job operates in a small call center office. Full-time positions qualify for optional health & dental insurance, 7 paid holiday days and 1 week of PTO, that accrues with time up to 4 weeks.
Position Type and Expected Hours of Work:
After a 90 day probationary period, this is a full-time position – 39 hours per week. Monday through Thursday, 8:30 a.m. to 5:00 p.m. and Friday, 8:30 a.m. to 4:00 p.m.
Job Type: Full-time
Salary: $12.00 /hour
- Sales: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
- Tampa, FL 33607 (Preferred)
This Company Describes Its Culture as:
- Stable — traditional, stable, strong processes
- Detail-oriented — quality and precision-focused
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