• Full Time
  • Anywhere

Company Overview:

For the past 30 years, we’ve been a local Tampa company supplying finished goods and accessories to the the rent-to-own industry, independent appliance retailers and installers, thrift stores and various other industries.

Overview of Position:

We’re looking to find the right candidates to join our sales team. This is a unique position in that it requires a blend of sales and customer service skills. Our representatives are responsible for the daily management and sales growth of assigned customers and/or prospects.

Essential Functions:

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Escalates product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Ability to meet set production quotas
  • Strong written and verbal communication skills required
  • Continual training of processes to improve efficiency of department operations and service to customers

Competencies:

  • Communication Proficiency
  • Basic MS Office Suite knowledge required
  • Problem Solving/Analytical Skills

Work Environment, Benefits, Holiday and Paid-Time Off Policies:

This job operates in a small call center office. Full-time positions qualify for optional health & dental insurance, 7 paid holiday days and 1 week of PTO, that accrues with time up to 4 weeks.

Position Type and Expected Hours of Work:

After a 90 day probationary period, this is a full-time position – 39 hours per week. Monday through Thursday, 8:30 a.m. to 5:00 p.m. and Friday, 8:30 a.m. to 4:00 p.m.

Job Type: Full-time

Salary: $12.00 /hour

Experience:

  • Sales: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Location:

  • Tampa, FL 33607 (Preferred)

Additional Compensation:

Work Location:

Management:

This Company Describes Its Culture as:

  • Stable — traditional, stable, strong processes
  • Detail-oriented — quality and precision-focused

 

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