- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Responsible for creating an outstanding experience at every interaction for both new and existing customers.
- Ability to deal with customers patiently, tactfully and efficiently by presenting services to the customer for save and sales opportunities, and completing save/service order activity in an accurate and timely manner.
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Compensation: Salary of $4500 is paid monthly along with 10% commission (off sales volume) on every finalized and collected sale. Benefits including medical, dental full coverage is offered after 30 days employed with the company.
Job Type: Full-time
Salary: $4,500.00 to $6,000.00 /month
- Sales: 3 years (Preferred)
- customer service: 2 years (Preferred)
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