The Payroll Supervisor supervises Payroll representatives, ensuring that all processes are executed appropriately and in a timely manner. Operates as the subject matter expert and escalation point to resolve issues and continuously looks for improvements in operational processes and designs and implements those initiatives. Optimizes the contribution of the team through coaching, counseling and implements workable solutions to business issues/problems with minimum referral to management. Conducts work planning, estimation and prioritization to optimize performance of team and works with Payroll Manager to define standards and reusable approaches for Payroll operations. This individual manages effective internal/external relationships within own area of responsibility and builds relationships in the wider group or unit.
Manages and coordinates, with considerable independence, all activities of a particular program/project within section or division.
Works under general supervision, independently developing work methods and sequences.
Minimum Education and Experience Requirements:
Requires a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration, Accounting, Finance, or closely related field. (Or any equivalent combination of relevant experience and training.)
Requires two (2) years experience in payroll processing in a large organization, plus two (2) years of demonstrated experience in a shared services environment and advanced knowledge of HR cycles, including at least six (6) months lead worker/supervisory experience.
Special Certifications and Licenses Required:
Must possess and maintain a valid Florida Class E driver’s license based on area of assignment.
- PeopleSoft Experience
- Minimum of 5 years of fast paced customer experience.
- HR experience in an operations environment
- Master’s Degree in a related field
- Advanced Excel skills (v-lookup and pivot tables)
- Experience implementing quality control measures
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