The Office Manager for the Fire Department performs administrative duties to support the department’s overall mission. Maintains office services by managing/organizing office operations and procedures; assigning and monitoring clerical functions, controlling correspondence, coordinating office staff recruitment and training, planning and implementing office systems, coordinating/assisting with financial management, appraising office staff job performance, and creating/analyzing special reports.
Uses/requires office skills to handle: customer service/communications (internal and external), file organization and management, computer skills including data entry, word processing, spreadsheets, data bases, and graphics software, mathematical computation, report and letter preparation, and decision making within scope of responsibility.
1. Associate’s Degree in a related field from an accredited college or university, or combination of equivalent year’s education and experience.
2. Valid State of Texas Driver’s License with acceptable driving record.
3. Three years customer service or general office experience OR equivalent combination of education and experience.
4. Advanced computer skills in Microsoft Office.
Ability to multi-task, establish priorities, work independently, and maintain organization. Work requires continual attention to detail in entering, composing, typing and proofing data and materials. Knowledge of business machine operations, personal computers and related software, and accounting/billing processes. Must have high level of interpersonal skills to handle sensitive and confidential situations with both internal and external customers. Position continually requires demonstrated poise, tact, and diplomacy. Ability to get along appropriately with co-workers and the public.
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