Key Holder – Tanger Outlets National Harbor

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  • Full Time
  • Anywhere

Position: Key Holder

Reporting To: Store Management

Our Mission

To empower men and women by providing them with sophisticated wardrobe essentials. To define innovation in design and manufacturing through a mastery of fit and fabric. To represent a unique and trusted standard in quality and integrity.

We are

We are style, luxury, and simplicity. We are visionary, strategic, and sometimes deliberately unconventional. We invest in people’s strengths, cultivate personal growth, and create team environments where people succeed. We seek out and nurture talent that embraces our entrepreneurial spirit and attitude. We are a global organization united by our shared values and vision

You are

  • Focused on meeting and exceeding personal sales goals and total store goals
  • Business driver who prioritizes selling while keeping team focused
  • Creative, smart and driven, an innovator who is business minded
  • Highly self-motivated person who focuses on the attention of the internal and external client
  • Someone who takes responsibility for your own actions, behaviors and the actions of others
  • Confident and acts with the utmost integrity
  • An entrepreneur who is highly flexible and has the ability to adapt to different situations
  • A trend spotter and fashion forward with a deep passion for fashion and luxury
  • A team player

You will

  • Assist in building a great company and business that disrupts the traditional retail model and embrace change
  • Establish a rapport with your clients, leaders, peers and cross functional partners
  • Assist store leaders with executing business initiatives in an effective and efficient manner
  • Display business acumen with explaining KPI’s to associates in partnership with store leaders
  • Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales
  • Demonstrate excellent knowledge of the brand and product
  • Comply with all store related policies and procedures
  • Adhere to work scheduled, inclusive of time and attendance
  • Ensure image and grooming standards are professional and reflective of the brand image, at all times
  • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
  • Support and assist in follow-up for all training programs and seminars
  • Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management
  • Assist in the training of sales staff in all areas of appropriate register usage and maintenance
  • Understand and properly execute all management register functions
  • Assist in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/ receiving related paperwork
  • Participate in inventories
  • Ensure the selling floor is neat, organized, stocked and reflects the correct visual image at all times
  • Assist in the implementation and maintenance of all merchandising/ visual directives
  • Identify product concerns and communicate inventory needs to support the business goal in a timely manner

You have

  • Minimum of 1-3 years of proven luxury experience or related industry
  • College Degree (preferred)

What Theory will provide for you

  • Competitive compensation and discount
  • A company culture like you’ve never experienced at other jobs
  • Training and Development
  • Personal and Professional Growth and Exposure

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Job Type: Full-time


  • luxury retail management: 1 year (Preferred)

Pay frequency:

Work needed:

Paid Training:


  • Store Manager
  • Assistant Manager


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