F&I manager would need to lead the team that helps our customers through the process of financing their vehicles. If you have experience managing teams, a good understanding of lending practices, and are motivated to help people we would love to hear from you. This position reports to the Senior Finance Manager.
- Assess client needs and recommend solutions using a consultative approach.
- Ability to generate referrals from centers of influence.
- Maintain clean paperwork.
- Co-lead and motivate a team of retail Finance Managers & Credit Analysts
- Set team KPIs and measure progress toward goals
- Provide mentoring and ongoing training to team to help achieve goals
- Continuously optimize financing process and tools
- Handle customer escalations with the ability to de-escalate issues
- Work directly with funding team to expedite funding
- Negotiate with banks for best rates
- Review team paperwork for accuracy
- Manage all loan cancellations and reinstatements
- Assist with new technology and process rollouts
- Ability to exude energy & enthusiasm in a phone selling environment (salesmanship.)
- Familiarity with consumer lending products and practices
- Experience leading customer-facing teams
- Ability to quickly learn and adapt to new processes and procedures.
- High-level mental fortitude.
- Minimum two years prior sales experience with a proven track record of success.
- Understanding of the importance of consistency & accuracy
- Excellent attention to detail
- Strong customer service skills with the ability to maintain a high level of professionalism
- Committed to providing exceptional customer service
- Ability to maintain confidentiality
- Ability to change priorities quickly as time-sensitive needs arise
- Able to adapt to a fluctuating workflow, particularly during periods of high loan volume.
- Averaging $1,500 a copy.
Benefits: Company car, Paid vacations, Paid sick.
We offer weekly pay:
Pay structure is 25% of back end sales
Job Type: Full-time
Salary: $120,000.00 to $200,000.00 /year
Job Type: Full-time
Salary: $115,000.00 to $220,000.00 /year
- Customer Service: 3 years (Required)
- Automotive industry: 3 years (Required)
- Driver’s License (Required)
Hours per Week:
- Paid time off
- Employee discounts
- Flexible schedules
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