University Corporation at Monterey Bay
The Associate Director for Operations & Finance reports to the Director of Student Housing & Residential Life. The Associate Director for Operations & Finance is responsible for the management, training, and oversight of the daily administrative support of the operations in Student Housing & Residential Life, including occupancy management, oversight and enforcement of the housing and meal plan licenses and related policies, and revenues. This position is a member of the department’s leadership team and is specifically responsible for providing administrative operations management in support of the Mission of Student Housing & Residential Life, Student Life, the Corporation, and California State University, Monterey Bay, and its diverse student community. CSUMB’s residential communities houses more than 50% of the student body and have a capacity of over 2500. On-campus housing is a significant recruitment tool for the University.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Working knowledge of the practices, procedures, management and activities of a program supporting students living on campus including financial, occupancy management, meal plan and residential life ; general knowledge of the methods and problems of organizational and program management; general knowledge of research/interview techniques and principles of individual and group behavior. Ability to interpret and apply program rules and regulations; ability to initiate and use resourcefulness in planning work assignments and in implementing long-range program improvements; ability to obtain factual and interpretative information through interviews; ability to reason logically; aptitude for numbers, quantitative analysis and data management, and make written or verbal presentations; ability to advise students individually and in groups on routine matters and complex matters; ability to establish and maintain cooperative working relationships with faculty CSU administrators, student organizations, and others in committee work.
Must possess excellent written and oral communication skills. Must have the ability to sensibly manage emergencies and respond diplomatically and effectively to complaints.
Ability to analyze complex situations accurately and adopt effective courses of action; ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or students organizations; analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action. Ability to carry out a variety of professionally complex assignments without detailed instructions. Demonstrated technical proficiency. Ability and skill to supervise the work of multiple direct reports and effectively recommend personnel actions; strong problem solving and conflict resolution skills; train and evaluate the productivity and performance of employees; and analyze situations and take corrective action.
Education and Experience:
Bachelor’s degree in Business Administration, Student Affairs or related filed AND five years of progressively responsible experience managing and coordinating residential programs. Working knowledge of the practice, procedures, management and activities of a Housing & Residential Life program preferably in Higher Education. Specific experience with applications, assignments, quantitative analysis, data management and financial management. Advanced Degree, may be substituted for up to two years of the required experience.
Special Condition (s) of Employment:
Must be available to work evening and weekends when necessary. Advanced fluency in using various standard office software packages such as Microsoft Word, Excel, and Access, and a student database management system. Ability to work in an occasional high-pressured environment. Demonstrated experience that clearly provides evidence of the knowledge and skills required to perform each essential duty satisfactorily. The requirements identified above are representative of the knowledge, skills and/or abilities required. Ability to complete web-based training in Defensive Driving and continue to meet the established driving standards as a condition of employment.
NOTE: “A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the University Corporation. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current University Corporation employees who apply for the position.
The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Master’s Degree in Student Affairs or related discipline desirable Working knowledge of CBORD, PeopleSoft, StarRez, Maxient and ACCESS, and experience working in an educational environment highly desirable. Experience supervising and scheduling office workflow. Demonstrated understanding of and commitment to the CSUMB Vision Statement and the core values of mutual respect, collaboration and service orientation, multiculturalism and diversity, community service and institutional excellence. Experience working with a diverse and multicultural population and performing community services; demonstrated technical literacy in reporting and data analysis.
Job Type: Full-time
- Relevant: 5 years (Preferred)
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
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